90 Design & Architecture in England lowest at $14000.0+

Indeed

Group Risk Manager

Location: Haywards Heath, Home Office (Remote) or Manchester Salary: From £60,000 depending on experience Department: Governance We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too! At 1st Central, we're all about doing things smarter, faster, and with a healthy dose of challenge - and we're looking for someone who thrives on that. If you're an experienced Risk professional who loves working with senior leaders, challenging the status quo, and influencing big decisions across the business, then keep reading -- this could be your perfect next move. We're on the hunt for a **Group Risk Manager** who will act as a trusted partner and subject matter expert ideally in Customer Operations and/or Technology risk, helping to guide and support risk practices across our Group. You'll work with senior leaders, sit in on governance meetings, and play a key role in keeping our Risk Management Framework both robust and future-fit. **We're big on flexibility.** Our teams are spread across **Salford Quays, Manchester and Haywards Heath, West Sussex,** but most of us work from home most of the time. We think collaboration is pretty great though, so we like to get together now and then - just to keep those creative sparks flying. Prefer being in the office more often? That works for us too. We're even open to remote working - all we ask is that you join us in person about once a month to stay connected and keep those face-to-face vibes alive. **Must-have skills to be successful in this role:** * **Extensive Risk Management experience -**you know risk inside-out and can apply it at a high, strategic level. * **A natural relationship-builder with senior management -**you're confident engaging, influencing, and partnering with execs and senior stakeholders. * **A solid grip on FCA and GFSC regulations** -- you understand what good looks like in regulated environments and can help others live up to it. * **Influencing and networking with senior leaders -**you're skilled at guiding conversations, building consensus, and driving meaningful outcomes at the top level. **What's involved:** * Act as the Risk Management SME and business partner for the relevant business unit, working with the relevant Executives \& Senior Leadership to support and challenge their implementation of the Risk Management Framework * Lead the Risk \& Control Self-Assessment process for the relevant business unit, liaising with the relevant Executive \& Senior Leadership to challenge their view of risk in their spans of control * Provide specialist Risk Management support and challenge leading to the identification and assessment of new risks and associated controls across the Group * Serve as primary point of contact for implementation of the Risk Management Framework within the relevant business unit, liaising with risk owners, executives and senior leadership on the application of this within their areas of control * Lead the monthly Pillar Governance meetings held by executives, acting as the Risk Management lead in these * Support the preparation, review and submission of Risk reporting to Audit Committees * Own named aspects of the Risk Management Framework, and lead development of these to best-in-class standard, syndicating these with executive stakeholders across the Group, gaining approval for these and leading implementation of these aspects across the Group * Support Group companies and relevant operational departments to embed Risk Management within business processes and ensure they are appropriately owned and controlled * Raise awareness of the benefits of effective Risk Management throughout Group companies * Monitoring Board approved Risk Appetite and that Tolerances are adhered to by management * Regular review of the Risk Management Programmes to ensure adherence to the Risk Framework * Deputise for the Head of Risk \& Risk \& Compliance Director as required * Liaison with Group companies Compliance Officers, Internal and External Auditors as appropriate * Attend Group companies Audit \& Risk Committees when required **Experience, knowledge, skills and qualifications** * Extensive Risk Management experience at a senior level, with a strong track record of achievement. * Specialist technical knowledge of risk management techniques, including risk MI analysis and corporate governance. * Solid understanding of FCA and GFSC rules, regulations, principles, and codes of practice. * Broad commercial awareness with up-to-date knowledge of insurance industry trends. * Strong project management experience, with sound planning and organisational skills. * Experienced in building relationships, influencing, and networking with senior stakeholders to drive collaboration and consensus. * Confident and credible in business and technical discussions at all levels. * Able to assess complex issues and recommend strategic business decisions. * Skilled in negotiation, conflict resolution, and managing challenging conversations. * Resilient, self-motivated, and comfortable with senior-level challenge. * Culturally aware, inclusive in approach, and sensitive to diversity. * Strong intellect with a proactive, solutions-focused mindset. * IT literate and confident using data and systems to inform decisions. **Behaviours:** * Builds strong, influential relationships with senior stakeholders, providing trusted advice and gaining buy-in through clear, confident communication. * Takes ownership of performance and development, consistently delivering high-quality outcomes and meeting objectives. * Demonstrates resilience and adaptability in the face of challenge, maintaining focus and professionalism under pressure. * Thinks strategically and analytically, identifying root causes, trends, and improvements that support business goals. * Actively contributes to business initiatives and change, bringing ideas and solutions that improve processes and outcomes. * Plans and manages workload effectively, balancing multiple priorities while remaining responsive to business needs. Sound like your kind of challenge? This is a great opportunity to make a genuine impact in a forward-thinking organisation. You'll be right at the heart of risk strategy, working alongside senior leaders to shape how we manage risk and protect the future of the business. **Ready to apply?**We'd love to hear from you -- click the button and let's start the conversation. **What can we do for you?** People first. Always. We're passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so that's what we offer. Our workplaces are energetic, inspirational, supportive. To get a taste of the advantages you'll enjoy. Intrigued? Our Talent team can tell you everything you need to know about what we want and what we're offering, so feel free to get in touch.

Haywards Heath, UK

Negotiable Salary

Indeed

Head of Web Operations

**About Us** ICL Digital is a fast-growing digital agency based in Richmond upon Thames, specialising in the development of high-performance websites and tailor-made CRM systems. Our offerings span technical hosting, cybersecurity, hands-on support, and data-driven digital marketing---including SEO, PPC, and social media campaigns. We partner with a global network of B2B and B2C clients to deliver impactful digital experiences. **The Opportunity** We're looking for an experienced and solutions-focused **Head of Web Operations** to take charge of our Web Division. This leadership position reports directly to the CTO and will function as their trusted second-in-command. You'll play a critical role in streamlining processes, improving team delivery, and driving operational excellence across all areas of web production. **Your Responsibilities** * Lead day-to-day activities within the Web Division, including project execution, team resourcing, and budget coordination. * Work closely with the CTO to execute strategic initiatives and scale operational capabilities. * Refine internal processes and optimise delivery models in line with our unique "Magic Process" framework. * Manage and mentor a diverse team comprising developers, designers, marketers, and support specialists. * Ensure projects are delivered on time, on budget, and to a high standard---tracking KPIs and eliminating inefficiencies. * Encourage a culture of ownership, continuous learning, and high performance. * Collaborate with the commercial team to uncover upselling opportunities and long-term growth potential. **What You'll Bring** * A strong background in digital operations or delivery, ideally in a tech or agency setting. * Knowledge of web development workflows and tools (e.g., WordPress, Laravel). * Exceptional leadership and communication skills, with experience guiding multidisciplinary teams. * Comfortable navigating fast-paced, client-focused environments with a hands-on approach. * Business-minded with the ability to align operational decisions to revenue goals. **What You'll Get** * A competitive compensation package tailored to your experience. * Hybrid working setup: two days in our Richmond office, with flexibility to work remotely the rest of the week. * Must be located within an hour of Richmond upon Thames. * A supportive environment with a flat structure and open communication. * Direct collaboration with the CTO and exposure to strategic decision-making. * Clear growth pathways and professional development opportunities. * 5--7+ years in a senior operations, delivery, or project management role---experience in a digital agency is a bonus, but not a requirement for the right candidate * Proven ability to lead cross-functional teams and deliver complex web projects on time and within budget * Experience managing remote or hybrid teams across different locations * Strong leadership and team-building skills with a collaborative, motivational approach * Excellent interpersonal and communication skills, with confidence in managing both internal stakeholders and client relationships * Able to translate technical details into clear, business-relevant language * Skilled in designing and improving scalable operational systems and workflows * Analytical and solutions-oriented, with a proactive attitude toward solving problems and streamlining processes * Comfortable using performance data and KPIs to drive efficiency and continuous improvement

Dorking, UK

Negotiable Salary

Indeed

Head of Web Operations

**About Us** ICL Digital is a fast-growing digital agency based in Richmond upon Thames, specialising in the development of high-performance websites and tailor-made CRM systems. Our offerings span technical hosting, cybersecurity, hands-on support, and data-driven digital marketing---including SEO, PPC, and social media campaigns. We partner with a global network of B2B and B2C clients to deliver impactful digital experiences. **The Opportunity** We're looking for an experienced and solutions-focused **Head of Web Operations** to take charge of our Web Division. This leadership position reports directly to the CTO and will function as their trusted second-in-command. You'll play a critical role in streamlining processes, improving team delivery, and driving operational excellence across all areas of web production. **Your Responsibilities** * Lead day-to-day activities within the Web Division, including project execution, team resourcing, and budget coordination. * Work closely with the CTO to execute strategic initiatives and scale operational capabilities. * Refine internal processes and optimise delivery models in line with our unique "Magic Process" framework. * Manage and mentor a diverse team comprising developers, designers, marketers, and support specialists. * Ensure projects are delivered on time, on budget, and to a high standard---tracking KPIs and eliminating inefficiencies. * Encourage a culture of ownership, continuous learning, and high performance. * Collaborate with the commercial team to uncover upselling opportunities and long-term growth potential. **What You'll Bring** * A strong background in digital operations or delivery, ideally in a tech or agency setting. * Knowledge of web development workflows and tools (e.g., WordPress, Laravel). * Exceptional leadership and communication skills, with experience guiding multidisciplinary teams. * Comfortable navigating fast-paced, client-focused environments with a hands-on approach. * Business-minded with the ability to align operational decisions to revenue goals. **What You'll Get** * A competitive compensation package tailored to your experience. * Hybrid working setup: two days in our Richmond office, with flexibility to work remotely the rest of the week. * Must be located within an hour of Richmond upon Thames. * A supportive environment with a flat structure and open communication. * Direct collaboration with the CTO and exposure to strategic decision-making. * Clear growth pathways and professional development opportunities. * 5--7+ years in a senior operations, delivery, or project management role---experience in a digital agency is a bonus, but not a requirement for the right candidate * Proven ability to lead cross-functional teams and deliver complex web projects on time and within budget * Experience managing remote or hybrid teams across different locations * Strong leadership and team-building skills with a collaborative, motivational approach * Excellent interpersonal and communication skills, with confidence in managing both internal stakeholders and client relationships * Able to translate technical details into clear, business-relevant language * Skilled in designing and improving scalable operational systems and workflows * Analytical and solutions-oriented, with a proactive attitude toward solving problems and streamlining processes * Comfortable using performance data and KPIs to drive efficiency and continuous improvement

Reigate RH2, UK

Negotiable Salary