Description
**Job Overview**
We are seeking a dedicated and experienced Operational Manager to oversee and enhance our operational processes. The ideal candidate will play a pivotal role in ensuring the smooth functioning of our organisation by managing resources, supervising staff, and implementing effective strategies. This position requires strong leadership skills and the ability to foster a collaborative environment that drives productivity and efficiency.
**Responsibilities**
* Manage daily operations to ensure efficiency and effectiveness across all departments.
* Supervise team members, providing guidance and support to enhance performance and development.
* Develop and implement operational policies and procedures to improve workflow.
* Monitor key performance indicators (KPIs) to assess operational success and identify areas for improvement.
* Collaborate with other departments to align operational goals with overall business objectives.
* Conduct regular assessments of operational processes, making recommendations for enhancements as necessary.
* Ensure compliance with industry regulations and standards, maintaining high-quality service delivery.
* Facilitate training sessions for staff to promote skill development and adherence to best practices.
**Skills**
* Proven leadership abilities with a track record of managing teams effectively.
* Strong supervisory skills, capable of motivating and guiding employees towards achieving organisational goals.
* Excellent problem-solving skills, with the ability to analyse situations and make informed decisions.
* Exceptional communication skills, both verbal and written, fostering clear dialogue within the team and across departments.
* Proficient in project management principles, with the ability to manage multiple tasks simultaneously while maintaining attention to detail.
* Familiarity with operational software tools will be an advantage.
If you are passionate about driving operational excellence and possess the necessary skills to lead a dynamic team, we encourage you to apply for this exciting opportunity as an Operational Manager.
Job Types: Full-time, Part-time
Pay: £28,000.00-£32,000.00 per year
Expected hours: 37.5 per week
Additional pay:
* Bonus scheme
* Commission pay
* Performance bonus
Benefits:
* Company pension
* Flexitime
Schedule:
* 8 hour shift
* Day shift
* Holidays
* Monday to Friday
* Night shift
* Overtime
* Weekend availability
Work Location: In person
Reference ID: Ops Manager
Expected start date: 01/09/2025