Wrexham Developers/Programmers Job Listings

Tech Lead - Amazon Connect63093914046977120

Indeed

Tech Lead - Amazon Connect

Who we are We're the people behind the global loyalty currency, Avios, and home to three ambitious, growing businesses; IAG Loyalty, BA Holidays and The Wine Flyer. Each business has its own goals and strategy, but collectively we create brilliant experiences for our global customers. We're on a truly exciting journey of growth and transformation -- we're going places! This is where you come in. The opportunity ✨ IAG Loyalty provides the technical capabilities and designs the loyalty programmes for the airlines in IAG through our Loyalty Platform. Within Customer Contact teams, we have established Amazon Connect as our contact platform and have built out the IAGL Customer Channels in line with our Customer Contact Strategy. In this brand new opportunity, as our Tech Lead you'll play a key role in designing and architecting new and innovative product solutions for the Amazon Connect product to enable our customers to receive a seamless experience, and allow our colleagues to use effective and efficient tools whilst supporting their expertise in customer facing products. Collaborating closely with the Amazon Connect Product Manager, you'll determining technical feasibility and architectural constraints for platform developments as well as providing technical guidance and architectural direction to the developers to ensure seamless integration into our web and mobile channels. You'll become the team's technical evangelist, advising and leading all aspects of technical development with knowledge of the wider industry landscape and helping to bring in innovations that could benefit our business in both the short and long-term. This role is based out of our Warrington office. We call our approach to hybrid working *The Blend* --- it's about giving you the flexibility to choose where you do your best work, while staying connected with your team and the wider business. This means you will be required to spend at least two days per week in the office, with the rest of the time working from home. You may also be required to work from one of our other office or partner locations, based on your role and 'to do' list. What you'll get up to * You'll own the current architecture for the Amazon Connect Product and evolving the architecture to drive efficiency, effectiveness and satisfaction to users of the platform. * You'll support other Customer Contact products that are integrated into Amazon Connect to ensure they are fit for purpose * You'll have responsibility for integration with 3rd parties and other product teams across IAGL and the wider group * You'll ensure the product is developed to a high standard using appropriate testing methodologies, participating in code reviews, and leveraging static analysis tools where appropriate. * You'll create and maintain technical documentation for internal teams and external customers with the right level of detail and right tone of voice * You'll take a proactive and data driven approach to monitoring and improvements What we need from you * You'll have previous experience in a team lead or technical lead role, with a background in a software engineer or developer role. * You'll ideally have previous experience on Amazon Connect or any other contact centre solution, coupled with demonstrable experience in developing scalable, high quality and high-performance software products. * You will have experience in developing solutions in multiple programming languages \& platforms (e.g. Node.js, JavaScript, Terraform, React, Atlas, etc.), and have a strong knowledge of APIs, architecture and industry standards such as OAuth 2.0. * You'll have experience with cloud platforms such as AWS * You're skilled with config management and infrastructure as code tools such as Terraform and CloudFormation (Terraform preferred) * Experience of using version control software (we use BitBucket) * Familiarity with continuous integration, continuous deployment (CI/CD) and DevOps practices * You should be comfortable architecting the solution and looking at feasibility and technical constraints. You will be responsible for ensuring that the system design and technology stack will support the intended product and overall project goals. * You have extensive experience working in agile teams and are driven by delivering customer value. Ideally, you would also have a proven track record of delivering innovation. We might not be right for you if: * You only want to focus on your to-do list; we're a small, high-performing team, we help each other to succeed. * You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isn't right for everyone. * You're looking to create but not build; this is an end-to-end role, you need to be comfortable owning your space, from ideation through to delivery and review And in return? You'll get access to a whole host of travel, Avios, healthcare benefits and more. Find out more here. Equity, Diversity and Inclusion at IAG Loyalty Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives. This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities. Please let us know if we can make any reasonable adjustments to support your interview process with us.

Warrington, UK

Negotiable Salary

Cloud Computing Engineer - Trainee63393314315779121

Workable

Cloud Computing Engineer - Trainee

Take your first steps towards a new and exciting career in Cloud Computing. e-Careers is a dynamic and forward-thinking training company that is dedicated to changing lives through innovative training solutions. The market is facing a severe skills shortage for newly trained AWS Solutions Architects. e-Careers will provide you with the training and certifications before matching you to an employer where you will undergo a remote work experience programme. If successful, our employer will offer you a full-time paid job. We are looking for motivated and ambitious individuals who may not have any prior experience but have the hunger to start a career in cloud computing. What the Traineeship Offers: 6 months of online, instructor-led training through weekend classes Official AWS certifications Mentoring and coaching Hands-on-labs and practical experience Guaranteed remote work experience The Process Training -> AWS Certifications -> Work Experience Who Should Apply Anyone who is interested in a career in cloud computing, irrespective of prior experience or knowledge, but is willing to go through a training programme prior to being introduced to an employer. Requirements No prior experience or knowledge in IT or cloud computing necessary Individuals must be willing to learn through a part-time, online training programme that lasts 6 months before starting work as an AWS Solutions Architect. A good grasp of English is essential Benefits Become a qualified AWS Solutions Architect within 6 months Guaranteed work experience The fastest way to launch a career in cloud computing for individuals who have little to no prior experience All training and work experience is done remote / online.

Birkenhead, UK

Negotiable Salary

Cloud Operations Engineer - Trainee63393276711939122

Workable

Cloud Operations Engineer - Trainee

NO EXPERIENCE REQUIRED, WE WILL PROVIDE FULL TRAINING Take the first steps towards a new and exciting career in Cloud Computing. Due to a severe skills shortage in the marketplace AWS Cloud Computer Engineers are in high demand. We have a pool of employers who are seeking to employ newly trained individuals who are motivated to pursue a career in Cloud Computing. Our programmes will provide you the knowledge, skills and certifications required to succeed. Upon completion we will match you with our pool of employers, to help fill essential roles within this sector. Join us on our free AWS Career Webinar, by clicking 'Apply for this job', and we will send you the joining link. Once you have attended this free online event, you can decide if this is something that you would like to pursue. Requirements NO EXPERIENCE REQUIRED You should: Have a moderate understanding of the basics of IT. Be committed to pursuing a career in Cloud Computing. Be a quick learner. Be able to think in a structured manner. Benefits Quickest way to enter a lucrative career within Cloud Computing. Gain the skills, knowledge and certificates required for a career in Cloud Computing. Increased earning potential and job security. Flexible working opportunities within the industry. Platform to enter other career paths including Cyber Security, Artificial Intelligence, Big Data, Machine Learning, Cloud Security, Data Analytics, Networking and DevOps.

Liverpool, UK

Negotiable Salary