Bronze Studio Plus - Hammersmith@Gob

Refund Policy

The property offers three cancellation policies: 1. Long-Term Booking Cancellation Policy (applicable to bookings for check-in in August/September/October 2026 with a minimum stay of 13 weeks) a) Cancellation due to visa refusal or inability to obtain student status: 1. Cancellation requested more than 4 weeks before the check-in date: only the £250 booking fee is retained; all other payments are fully refunded. 2. Cancellation requested 0–4 weeks before the check-in date: the £250 booking fee and 4 weeks’ rent are retained; all other payments are refunded. 3. Cancellation requested after the check-in date but before 2 October 2026 (key not yet collected): the £250 booking fee, 4 weeks’ rent, and accumulated rent from the check-in date to the cancellation notice date will be charged. 4. For check-ins on or after 2 October 2026, or once keys have been collected, such cancellations are no longer accepted; alternative subletting arrangements may be offered. b) Cancellation for other personal reasons: 1. Cancellation requested on or before 31 May 2026: the £250 booking fee and 10% of the total rent are retained; all other payments are refunded. 2. After 31 May 2026, cancellations for personal reasons are no longer accepted; alternative subletting arrangements may be offered. 2. Flexible Booking Cancellation Policy (applicable to bookings for check-in between November 2026 and July 2027 with a minimum stay of 13 weeks) a) Cancellation due to visa refusal or inability to obtain student status: - Cancellation more than 4 weeks before check-in: only the £250 booking fee is retained; all other payments are fully refunded. - Cancellation 0–4 weeks before check-in: the £250 booking fee and 4 weeks’ rent are retained; all other payments are refunded. - After the check-in date: such cancellations are no longer accepted; alternative subletting arrangements may be offered. b) Cancellation for other personal reasons: - Cancellation on or before 31 May 2026: the £250 booking fee and 10% of the total rent are retained; all other payments are refunded. - After 31 May 2026: cancellations for personal reasons are no longer accepted; alternative subletting arrangements may be offered. 3. Short-Term Booking Cancellation Policy (applicable to bookings with a stay of 12 weeks or less) a) Cancellation due to visa refusal or inability to obtain student status: 1. Cancellation requested more than 2 weeks before the check-in date: only the £250 booking fee is retained; all other payments are fully refunded. 2. Cancellation requested within 2 weeks of the check-in date: such cancellations are no longer accepted. b) Cancellation for other personal reasons: Cancellations for personal reasons are not accepted under any circumstances.