Premium Studio - Central Studios Ealing

Refund Policy

****The following is a brief summary of the apartment's standard cancellation policy. For full terms and conditions, please refer to the apartment's 'Booking Terms and Conditions'. ***Policies are subject to real-time changes; please refer to the apartment's contract for the definitive version. I. Cooling-off Period 1. The tenant may cancel this agreement by providing written notice to the landlord within 7 calendar days after accepting this agreement (the "cooling-off period"). 2. Cancellation under Clause 1 is valid only if: • The tenancy commencement date has not yet arrived; and • The tenant has not yet moved in. 3. If a valid notice is received during the cooling-off period: • All rent and deposit payments will be fully refunded; • The landlord reserves the right, as permitted by applicable law, to retain any allowable booking or management fees. 4. If the tenancy commencement date falls within the cooling-off period, the cooling-off period shall end on the earlier of: • The expiry of the 7-day period; or • The tenancy commencement date. II. Cancellation Prior to Tenancy Commencement Date (After Cooling-off Period) 1. After the cooling-off period ends, the tenant remains liable for the tenancy unless liability is discharged under these clauses. 2. The tenant may request discharge from this agreement if all the following conditions are met: • A suitable replacement tenant is found by either the tenant or the landlord; • The replacement tenant signs a new tenancy agreement approved by the landlord; and • The tenant has paid all amounts due under this agreement up to the date the replacement tenant is confirmed. • The landlord retains sole discretion to accept or reject any proposed replacement tenant. 3. Where permitted by law, the landlord may charge reasonable management or re-letting fees. 4. The tenant's liability terminates upon the effective date of the replacement tenant's agreement. III. Cancellation After Tenancy Commencement Date 1. Once the tenancy has commenced, the tenant remains liable for the full contractual rent unless relieved under the provisions of these clauses. 2. The tenant may request early termination of the tenancy in the following circumstances: • A suitable replacement tenant is found and approved by the landlord; • The replacement tenant signs a tenancy agreement; and • The tenant has paid all outstanding rent and any allowable fees. 3. The tenant remains liable for rent and all obligations under this agreement until the earlier of: • The end of the tenancy period; or • The commencement date of the replacement tenant's tenancy. 4. The tenant shall pay the landlord a fee of GBP 50.00 to cover costs associated with preparing the room for the replacement tenant. IV. Termination Due to Student Status 1. The tenant may terminate this agreement by providing written notice if: • The tenant withdraws from, is expelled from, or is denied admission to their higher education institution; or • The tenant is absent from studies for more than 60 days due to illness and has reached an agreement with their institution to suspend studies. 2. The following conditions must be satisfied: • The tenant must provide written notice at least four (4) weeks in advance; • The notice must specify the anticipated check-out date; • The tenant must provide reasonable evidence (typically written confirmation from the institution); • The tenant must vacate the accommodation on or before the specified check-out date. 3. If the landlord identifies any defects in the notice or supporting documentation, the landlord shall: • Notify the tenant as soon as reasonably practicable; and • Provide the tenant with a reasonable opportunity to remedy such defects. 4. Upon acceptance of the termination, the landlord may re-let the accommodation. 5. The tenant shall pay the landlord a fee of GBP 50.00 to cover costs associated with preparing the accommodation for the new tenant.