Refund Policy

1.Overview

This Refund Policy explains how cancellations, returns and refunds are handled. It should be read together with our Terms & Conditions.

2.Cancellations

You may request to cancel an order before it is shipped. Once an order has shipped, it may no longer be possible to cancel it.

3.Refund Eligibility

• Unshipped orders are generally eligible for cancellation and refund.
• Special items or used items may not be eligible.
• We may decline a refund where fraud or abuse is detected.

4.Refund Method and Timing

Refunds are returned via the original payment method where possible. The refund amount, method and time to arrive may depend on the order status, payment method and the third-party payment provider.

5.How to Request

To request a cancellation or refund, open your order details and contact our support team, or email langleyyd@gmail.com.