Terms & Conditions
- Acceptance of Terms
- Account Login, Auto Registration and Security
- Product Information
- Orders and Payments
- Shipping and Delivery
- Cancellations, Returns and Refunds
- User Conduct
- Intellectual Property
- Privacy and Data Protection
- Third-Party Services
- Limitation of Liability
- Governing Law
- Changes to These Terms
- Contact Us
1.Acceptance of Terms
By accessing or using this website, browsing, signing in, placing an order, or otherwise using our services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the website.
2.Account Login, Auto Registration and Security
Login and registration share the same page. When you sign in for the first time using your email or another supported method, the system may automatically create an account for you.
- You must provide true, accurate and up-to-date information.
- You are responsible for keeping your account and credentials secure.
- If you notice any unauthorised or abnormal use of your account, contact our support team promptly.
- We reserve the right to restrict, suspend or take action on abnormal accounts, fraudulent behaviour, or accounts that violate these rules.
3.Product Information
We make every effort to ensure that product names, images, prices, stock, specifications and descriptions are accurate.
- Product images may differ slightly from the actual item.
- Colour, size, packaging and similar attributes may vary depending on your display device or product batch.
- If a price error, stock error, description error or system anomaly occurs, we reserve the right to cancel the affected order or contact you to resolve it.
4.Orders and Payments
An order enters our processing flow only after it is submitted and payment is completed. Whether an order is successful is determined by the system order status and the payment result.
- We may cancel an order due to insufficient stock, payment anomalies, address issues, risk-control reasons, system errors and similar situations.
- Available payment methods are those shown on the checkout page or the third-party payment page.
- The third-party payment page is provided by a third-party payment service provider, and the payment process is governed by its rules.
For delivery details, see our Shipping Policy.
5.Shipping and Delivery
We arrange delivery based on the shipping address you provide.
- Delivery times may be affected by the courier, region, weather, public holidays, customs and force majeure.
- You should ensure your shipping address and contact details are accurate.
- Delivery failures caused by an incorrect address or contact details may be your responsibility.
For full rules, see our Shipping Policy.
6.Cancellations, Returns and Refunds
Order cancellation, refunds and returns are subject to our Refund Policy.
- Shipped orders, special items, or used items may not be eligible for cancellation or refund.
- The refund amount, refund method and time to arrive may depend on the order status, payment method and the third-party payment service provider.
7.User Conduct
You must not:
- submit false information;
- place malicious orders;
- engage in fraud;
- abuse system loopholes;
- attack the website or disrupt its normal operation;
- impersonate others;
- use the website for illegal purposes.
If abnormal behaviour is detected, we reserve the right to cancel orders, restrict accounts, refuse service, and take further action.
8.Intellectual Property
The logo, images, text, page design, product content, icons, layout and other content on this website are owned by us or the relevant rights holders. You may not copy, reproduce, modify, distribute or use them for commercial purposes without permission.
9.Privacy and Data Protection
We collect, use and protect your information in accordance with our Privacy Policy. By using the website, you acknowledge and agree to the Privacy Policy.
10.Third-Party Services
The website may use third-party services such as payment, logistics and data-analytics services.
- Third-party services have their own terms of service and privacy policies.
- When you use a third-party service, you may need to comply with that provider's rules.
- We are not liable for issues caused by third-party providers beyond what is permitted by law.
11.Limitation of Liability
To the extent permitted by law, we are not liable for losses arising from: logistics delays; third-party payment anomalies; network failures; system maintenance; force majeure; information entered incorrectly by you; or interruption or failure of third-party services.
12.Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Singapore.
Any disputes arising out of or relating to these Terms & Conditions, the use of this website, or any orders placed through this website shall be subject to the applicable laws and jurisdiction of Singapore, unless otherwise required by applicable consumer protection laws.
13.Changes to These Terms
We may update these Terms & Conditions from time to time. Updated terms will be posted on this page with the "Last updated" date shown above. Your continued use of the website constitutes acceptance of the updated terms.
14.Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Questions? Email
